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研究生: 武紅泰
研究生(外文): Vo Hong Thai
論文名稱: Applying Information Technology in Human Resource Management - A Case Study of Vietnam Petroleum Institute (VPI)
論文名稱(外文): Applying Information Technology in Human Resource Management - A Case Study of Vietnam Petroleum Institute (VPI)
指導教授: Gow Ming Dong
指導教授(外文): Gow Ming Dong
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理系碩士班
論文出版年: 2011
畢業學年度: 99
語文別: 英文
論文頁數: 68
中文關鍵詞: Information technologyhuman resource managementIS success model
外文關鍵詞: Information technologyhuman resource managementIS success model
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  • 被引用:0
  • 點閱:19
  • 評分:*****
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Today, the applying information technology has become popular in most offices, businesses, especially the application of information technology solutions in management. In there, human resource management, payroll management is a required and important field for all businesses.
Information technology to reduce the burden of human resource management - the salary of each business, minimizing personnel in the management structure, improve labor productivity of each individual in the business.
As we all know, information technology is further developed and widely applied. The application of information technology in human resource management is no exception. Therefore, research purpose of this thesis is applying information technology to improve on human resource management.
This study uses IS Success Model (DeLone & McLean, 1992, 2003) as a basis theories for building model from which to consider and evaluate factors such as system quality, information quality and service quality affects human resources management. We use convenience sampling questionnaire to execute the samples and regression analysis apply to confirm the relationships of hypothesis. 110 questionnaires were sent by email to the leaders and employees work on human resource management, of which 100 feedback is useful to record, achieving a response rate 90.9%.
This study has contributed to research on the impact of information technology to human resource management in Vietnam Petroleum Institute and from there to effective application of information technology in human resource management in the Vietnam petroleum institute in particular and all the businesses in Vietnam in general. Research shows that the degree of influence of the factors of information quality, system quality and service quality to human resource management.


ABSTRACT  i
ACKNOWLEDGEMENTS  iii
Table of Contents  iv
List of Tables  vii
List of Figures  viii
Chapter 1 Introduction  1
1.1 Research Background  1
1.2 Research Motive  5
1.3 Research Purpose  5
1.4 Research Procedure  6
Chapter 2 Literature Review  8
2.1 Applying IT to improve on human resources management in the world  8
2.2 Applying IT to improve on human resources management in Vietnam  12
2.3 Implementation of research and application for Vietnam Petroleum Institute  15
2.3.1 Recommended about Vietnam Petroleum Institute  15
2.3.2 Infrastructure of information technology.  16
2.3.3 Application software  16
2.3.4 Strengths  18
2.3.5 Limitations  19
2.4 Information System (IS) Success Models  19
2.4.1 The DeLone and McLean IS Success Model  19
2.4.2 Updated DeLone and McLean IS success model  20
2.5 Information quality  22
2.6 System quality  22
2.7 Service quality  23
2.8 Human Resource Management  24
Chapter 3 Methodology  26
3.1 Research Model  26
3.2 Research Hypotheses  26
3.2.1 The relationship between Information Quality and HRM  27
3.2.2 The relationship between System Quality and HRM  28
3.2.3 The relationship between Service Quality and HRM  29
3.3 Measurement of Variables  30
3.4 Data Collection  32
Chapter 4 Data analysis and Results  33
4.1 Sample Description  33
4.2 Verification of the Scale and Extraction of Factors  34
4.2.1 Method Analysis  34
4.2.2 Extract the main factors of quality and information technology expertise scale  35
4.2.3 Extracted factors measure the impact of IT in HRM quality  37
4.3 Model analysis and multi-group testing  37
4.3.1 Model testing  37
4.3.2 Regression analysis  38
4.3.3 Multi - group testing  40
Chapter 5 Conclusion  44
5.1 Research Conclusions  44
5.2 Implication  45
5.2.1 Research Implications  45
5.2.2 Managerial Implications  45
5.3 Limitation  46
REFERENCES  48
Appendix 1 Questionnaire in English  54
Appendix 2 List Observation Variables  56
Appendix 3 Results Factors Analysis and Test Scale  57
Appendix 4 Results Taken From the Regression and Muti – Group testing  63


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