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研究生: 範國惠
研究生(外文): Pham Quoc Huy
論文名稱: An Empirical Study on Factors Affecting the Acceptance of Applying E-Learning System in University of Labor and Social Affairs
論文名稱(外文): An Empirical Study on Factors Affecting the Acceptance of Applying E-Learning System in University of Labor and Social Affairs
指導教授: Gow Ming Dong
指導教授(外文): Gow Ming Dong
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理系碩士班
論文出版年: 2011
畢業學年度: 99
語文別: 英文
論文頁數: 50
中文關鍵詞: ULSATAMPerceived usefulnessPerceive ease of useBehavioral intention usee-LearningMoodle.
外文關鍵詞: ULSATAMPerceived usefulnessPerceive ease of useBehavioral intention usee-LearningMoodle.
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Information technology and the Internet have had a dramatic effect on business operations. Companies are making large investments in e-commerce applications but are hard pressed to evaluate the success of their e-commerce systems. The DeLone & McLean Information Systems Success Model can be adapted to the measurement challenges of the new e-commerce world. The six dimensions of the updated model are a parsimonious framework for organizing the e-commerce success metrics identified in the literature. Two case examples demonstrate how the model can be used to guide the identification and specification of e-commerce success metrics.
Information technology and the Internet have reshaped the mind and life of many people around the globe. By taking advantages of these technologies, educations around the world are introducing new technology services to better serve their customers – the learners. One of the primary goals in building MIS system for a key school in Hanoi, Vietnam is to provide a way of technology acceptance in training management environment. This study is to examine factors influencing users’ adoption of IT in ULSA for training administrators. Based on literature review, we propose a research model founded on the well-known technology acceptance model (TAM). Our model theorizes that original variables including perceived supporting, attitude and behavioral intention can affect users’ perceived ease of use and perceived usefulness in TAM. An empirical study was conducted to validate the proposed model. Questionnaires based on validated items from previous studies were distributed to several work places in training department affairs. A total of 120 complete responses were collected for statistical analysis. Our results show that each hypothesis in the research model is supported with a high significance level. Managerial implications for IT in training service tasks will be discussed.


Abstract  1
Acknowledgment  1
Table of Content  1
List of Tables  1
List of Figures  1
Chapter 1 Introduction  1
1.1. Background of the study  1
1.2. Research motivation  3
1.3. Research Purposes  4
1.4. Assumptions  4
1.5. Research Procedures  4
Chapter 2 Literature Reviews  6
2.1. ICT, IT and education management  6
2.2. The Definition of e-Learning  8
2.3. Status of applying e-Learning in Viet Nam  8
2.4. Moodle and the situation of e-learning use in ULSA  11
2.5. Technology Acceptance Model (TAM)  13
2.6. User acceptance of the e-learning system in ULSA  14
2.6.1. Perceived Usefulness  14
2.6.2. Perceived ease of use  15
2.6.3. Behavioral Intention to Use  16
2.6.4. Actual System Use  16
2.7 Relationship between research factors and operation measurement for research construct  17
2.7.1. Relationship between Perceived Ease of Use and Perceived Perceived Usefulness  17
2.7.2. Relationship between Perceived Ease of Use and Behavioral Intention to Use  18
2.7.3. Relationship between Perceived Perceived Usefulness and Behavioral Intention to Use  19
2.7.4. Relationship between Behavioral Intention to Use and Actual System Use  20
Chapter 3 Research Methodology  22
3.1. Research Framework  22
3.2. Research Hypotheses  22
3.3. Variable Definitions and Measures  23
3.4. Sampling process  24
3.5. Research methodology  25
3.5.1. Descriptive Statistics  25
3.5.2. Reliability Analysis  25
3.5.3. Factor Analysis  25
3.5.4. Regression Analysis  26
Chapter 4 Data Analysis and Results  27
4.1. Descriptive Analysis of Sample Demographics  27
4.2. Factor Analysis  28
4.3. Reliability Analysis of the Variables  28
4.3.1. Perceived Usefulness of e-learning system (PUC)  29
4.3.2. Perceived Ease of Use of e-learning system (PEUC)  29
4.3.3. Behavioral Intention to Use e-learning system (BIU)  30
4.3.4. Actual Use of e-learning system (ASU)  30
4.4. Descriptive statistics of study variables  31
4.5. Hypothesis testing  33
4.5.1. Linear Regression Analysis for Perceived of Usefulness  33
4.5.2. Linear Regression Analysis for Behavioral Intention to Use  34
4.5.3. Linear Regression Analysis for Actual Use of e-learning system  34
Chapter 5 Conclusions  37
5.1. Conclusions  37
5.2. Implications  39
5.2.1. Research implication  39
5.2.2. Managerial impact  39
5.3. Limitations  40
5.4. Suggestions  40
5.5. Future Study Suggestion  40
References  42
Appendix Questionnaires  48


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