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研究生: 範成利
研究生(外文): Pham Thanh Loi
論文名稱: Study the Application of Human Capital Management System in Small and Medium Enterprises in Nam Dinh Province, Vietnam
論文名稱(外文): Study the Application of Human Capital Management System in Small and Medium Enterprises in Nam Dinh Province, Vietnam
指導教授: 胡舉軍
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理系碩士班
論文出版年: 99
畢業學年度: 99
語文別: 英文
論文頁數: 61
中文關鍵詞: Human CapitalHuman Capital Management SystemHCMSHuman ResourceHuman Resource Management
外文關鍵詞: Human CapitalHuman Capital Management SystemHCMSHuman ResourceHuman Resource Management
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  • 點閱:4
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The term “Human Capital Management System (HCMS) emerged a few years ago when business organizations began to realize the important role of information technology and the association between it and the human resource management. Although researches have indicated the ability of successful application of this system, it didn’t arrive yet in the Human Resource Departments in a large number of enterprises. In the last few years, after Vietnam implemented the Reform (Doi moi) Policy and opened its market, the number of enterprises in this country has been increased steadily in scope and in number of employees. Thus, the management of human resource is an important problem for Vietnamese management, especially small and medium sized enterprises (SMEs) – the most popular form of business in Vietnam.
The purpose of this thesis to investigate the impact of the application of Human Capital Management System in SMEs in Vietnam, in particular firstly I want to determine what benefits of HCMS are if enterprises apply it in their organization, secondly factors affecting the application of HCMS are also identified. It helps managers or owners of SMEs to understand about the usefulness of HCM.
In this thesis, a case study in the Nam Dinh export foodstuff and agricultural products processing Joint Stock Company, a SMEs located in Nam Dinh province has been selected to employ. A qualitative interview with its Director and Chairman and two deputy directors was carried out. Besides, published documentation of this firm was also reviewed in order to understand the status of HCMS implementation in this enterprise.
The results indicate that, three main benefits that company can achieve when it applies HCMS: 1, Cost reduction (on labor force); 2, Enhancing employees’ quality and 3, more effective and efficient management; and three main limitations: Capital constraints, low infrastructure and unequal quality of employees. Besides, three major factors influencing the HCMS implementation in SMEs: The determination of top management; quality and IT level of employees and Quality of HCMS.

The term “Human Capital Management System (HCMS) emerged a few years ago when business organizations began to realize the important role of information technology and the association between it and the human resource management. Although researches have indicated the ability of successful application of this system, it didn’t arrive yet in the Human Resource Departments in a large number of enterprises. In the last few years, after Vietnam implemented the Reform (Doi moi) Policy and opened its market, the number of enterprises in this country has been increased steadily in scope and in number of employees. Thus, the management of human resource is an important problem for Vietnamese management, especially small and medium sized enterprises (SMEs) – the most popular form of business in Vietnam.
The purpose of this thesis to investigate the impact of the application of Human Capital Management System in SMEs in Vietnam, in particular firstly I want to determine what benefits of HCMS are if enterprises apply it in their organization, secondly factors affecting the application of HCMS are also identified. It helps managers or owners of SMEs to understand about the usefulness of HCM.
In this thesis, a case study in the Nam Dinh export foodstuff and agricultural products processing Joint Stock Company, a SMEs located in Nam Dinh province has been selected to employ. A qualitative interview with its Director and Chairman and two deputy directors was carried out. Besides, published documentation of this firm was also reviewed in order to understand the status of HCMS implementation in this enterprise.
The results indicate that, three main benefits that company can achieve when it applies HCMS: 1, Cost reduction (on labor force); 2, Enhancing employees’ quality and 3, more effective and efficient management; and three main limitations: Capital constraints, low infrastructure and unequal quality of employees. Besides, three major factors influencing the HCMS implementation in SMEs: The determination of top management; quality and IT level of employees and Quality of HCMS.

Abstract  i
Acknowledgements  iii
Table of Contents  iv
List of Tables  vi
List of Figures  vii
List of Acronyms  viii
Chapter 1 Introduction  1
1.1.  Research Background  1
1.2.  Research Motive  4
1.3.  Research Purpose  5
1.4.  Research Questions  6
1.5.  Research Procedure  6
1.6.  Research limitations  7
Chapter 2 Literature Review  8
2.1. History and Evolution of Human Capital Management in the World  8
2.2. Human Capital Management System  12
2.3. Status of Applying HCMS in Vietnam and in Nam Dinh Province  19
Chapter 3 Research Method  24
3.1. The Case Company  24
3.2. Research Design  25
3.3. Data Collection  28
Chapter 4 Research Results and  31
4.1. Status before Implementing HCMS  31
4.2. Benefits and Cost Analysis before Implementing HCMS System  33
4.3. Process of Implementing HCMS  34
4.4. Benefits and Limitations after Implementing of HCMS  35
4.5. Success Factors  37
4.6. Overall Evaluation of HCMS Implementation  39
Chapter 5 Conclusions  41
5.1. Findings and Contribution  41
5.2. Implication  41
5.3. Limitation  42
References  44

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