• 藍色版面
  • 綠色版面
  • 橘色版面
  • 粉紅色版面
  • 棕色版面
帳號:guest(120.119.126.30)          離開系統
字體大小: 字級放大   字級縮小   預設字形  

詳目顯示

研究生: 阮友雄
研究生(外文): Nguyen Huu Hung
論文名稱: The Factors Affecting Users’ Acceptance of Information Technology for Training Management in University of Labor and Social Affairs
論文名稱(外文): The Factors Affecting Users’ Acceptance of Information Technology for Training Management in University of Labor and Social Affairs
指導教授: 蕭國倫
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理系碩士班
論文出版年: 99
畢業學年度: 99
語文別: 英文
論文頁數: 68
中文關鍵詞: ULSATRATPBTAMISITtraining managementacademic training management affairs
外文關鍵詞: ULSATRATPBTAMISITtraining managementacademic training management affairs
相關次數:
  • 被引用:0
  • 點閱:17
  • 評分:*****
  • 下載:0
  • 書目收藏:0
Information technology and the Internet have reshaped the mind and life of many people around the globe. By taking advantages of these technologies, educations around the world are introducing new technology services to better serve their customers – the learners. One of the primary goals in building MIS system for a key school in Hanoi, Vietnam is to provide a way of technology acceptance in training management environment. This study is to examine factors influencing users’ adoption of IT in ULSA for training administrators. Based on literature review, we propose a research model founded on the well-known technology acceptance model (TAM). Our model theorizes that original variables including perceived supporting, attitude and behavioral intention can affect users’ perceived ease of use and perceived usefulness in TAM. An empirical study was conducted to validate the proposed model. Questionnaires based on validated items from previous studies were distributed to several work places in training department affairs. A total of 120 complete responses were collected for statistical analysis. Our results show that each hypothesis in the research model is supported with a high significance level. Managerial implications for IT in training service tasks will be discussed.

Information technology and the Internet have reshaped the mind and life of many people around the globe. By taking advantages of these technologies, educations around the world are introducing new technology services to better serve their customers – the learners. One of the primary goals in building MIS system for a key school in Hanoi, Vietnam is to provide a way of technology acceptance in training management environment. This study is to examine factors influencing users’ adoption of IT in ULSA for training administrators. Based on literature review, we propose a research model founded on the well-known technology acceptance model (TAM). Our model theorizes that original variables including perceived supporting, attitude and behavioral intention can affect users’ perceived ease of use and perceived usefulness in TAM. An empirical study was conducted to validate the proposed model. Questionnaires based on validated items from previous studies were distributed to several work places in training department affairs. A total of 120 complete responses were collected for statistical analysis. Our results show that each hypothesis in the research model is supported with a high significance level. Managerial implications for IT in training service tasks will be discussed.

Abstract  i
Acknowledgments  ii
Table of Contents  iii
List of tables  v
List of figures  vi
Chapter 1 Introduction  1
1.1 Research Background  1
1.2 The Research Facilities  1
1.3 Research Motive  4
1.4 Research Purpose and Reseach Questions  5
1.5 Research Approach and Steps  7
1.6 Research Procedure  7
Chapter 2 Literature Review  8
2.1 ICT, IT and education management  8
2.2 Background of IT and training management in Vietnam  10
2.3 Factors affecting IT and education management  11
Chapter 3  Research Methodology  17
3.1 Research Model  17
3.2 Hypotheses  18
3.3 Measurement of Variables  18
3.4 Data Collection  20
3.5 Research Method  21
Measurement Model  22
Chapter 4 Analysis and Results  25
4.1 Sample Description  25
4.2 Measurement Model  27
4.3  Structural model evaluation  34
Chapter 5 Conclusions  38
5.1 Findings  38
5.2 Limitation  40
5.3 Future  40
5.4 Conclusion  40
References  42
Appendix 1: Research Questionnaire  49
Appendix 2: Vietnamese Questionnaire  54

[1]Ajzen,  I.,  &  Madden,  T.  J.,  1986,  “Prediction  of  goal-directed  behavior: Attitudes, intentions, and perceived behavioral control”, Journal of Experimental Social Psychology, vol. 22, pp. 453-474.
[2]Ajzen, I., & Fishbein, M., 1980, Understanding attitudes and predicting social behavior, Englewood Cliffs, NJ: Prentice-Hall.
[3]Ajzen, I., 1991, “The Theory of Planned Behavior, Organizational Behavior and Human,” Decision Processes, vol. 50, pp. 179-211.
[4]Bass, F.M., 1969. A new product growth model for consumer durables. Management Science 15 (1), 215–227.
[5]Davenport, T. H., & Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know. Boston: Harvard Business School Press.
[6]Davis and Hamilton, 1993 G.B. Davis and S. Hamilton, Managing information: How information systems impact organizational strategy, Business One Irwin, Homewood, IL (1993).
[7]Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35, 982-1003.
[8]Davis, F.D., 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 13 (3), 319–342.
[9]Davis, F.D., Venkatesh, V., 1996. A critical assessment of potential measurement biases in the technology acceptance model: three experiments. International Journal of Human–Computer Studies 45 (1), 19–45.
[10]Decision No 246/2005/QD-TTg of the Prime Minister date issued 06 Oct, 2005 the development strategy approval for information and communication technology in Vietnam to 2010 and orientations to 2020.
[11]Delone and McLean, 1992 W.H. Delone and E.R. McLean, Information systems success: The quest for the dependent variable, Information Systems Research 3 (1992), pp. 60–95.
[12]Department of Commerce (U.S)., June 2003. Education and Training for the Information Technology Workforce. Report to Congress from the Secretary of Commerce (2003) from: http://kdi.mscmalaysia.my/static/reports/ITWF2003.pdf
[13]Fishbein, M., and Ajzen, L., 1975, Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research, Addison-Wesley, Massachusetts.
[14]G. Torkzadeh and W. J. Doll., 1999. The development of a tool for measuring the perceived impact of information technology on work. The University of Toledo, Toledo, USA and College of Business Administration, The University of Texas at El Paso, El Paso, TX 79968, USA.
[15]Gaston, J. (2006). Reaching and teaching the digital natives. Library Hi Tech News, 23(3), 12–13.
[16]General Statistics Office of Vietnam. (2006). Average population by sex and by residence. November 15, 2006, from http://www.gso.gov.vn/default_en.aspx?tabid=467&idmid=3&ItemID=4704
[17]Hai Hung. (2006). Thử nghiệm WiMax không đơn thuần là công nghệ [WiMax test is not simply technology] [Electronic Version]. Vnexpress. Retrieved October 31 from http://vnexpress.net/Vietnam/Vi-tinh/2006/10/3B9EFDD4/.
[18]Hanna, Donald E. (2005) "Leading the University of the Future: Changing Teaching and Learning." In the Proceedings of the ICDE International Conference, San Juan Puerto Rico, August 4, 2005.
[19]Hanna, Donald E. 2002 "Building A Vision for the Future: Choices, Challenges and Leadership for Universities." Paper presented at the Oxford Roundtable held at St. Antony''s College, Oxford University, United Kingdom. July 11, 2002.
[20]Hanna, Donald E. and Michael J. Johnson. (2006) "The Challenges and Opportunities of Technology in Higher Education." In Anker Publishing''s Leadership Series for Department Chairs. June, 2006.
[21]HCA. (2006). Toan Canh CNTT Vietnam 2006 [Vietnam ICT Outlook 2006]. Retrieved July 28, 2006, from.
[22]Helmi. M., Haynes. G & Maun. C., 2000. Internet Teaching Methods across the Disciplines, Journal of Applied Business Research, 16, 14, 11-13.
[23]Hinkin, T.R. & Thompson, G.M. (2002). ScheduleExpert: Creating the Optimal Course Schedule in the Cornell School of Hotel Administration, Interface, Vol.32, #6, 45-57.
[24]I. Ajzen., 1985. From intentions to actions: a theory of planned behavior, in: J. Kuhl, J. Beckmann (Eds.), Action Control: From Cognition to Behavior, Springer-Verlag, New York, 1985.
[25]I. Ajzen., 1989. Attitude, structure and behavior, in: A.R. Pratkanis, S.J. Breckler, A.G. Greenwald (Eds.), Attitude, Structure and Function, Lawrence Erlbaum Associates, Hillsdale, NJ, 1989.
[26]I. Ajzen., 1991. The theory of planned behavior, Organizational Behavior and Human Decision Processes 50 (2), 1991, pp. 179–211.
[27]Jacobson, D. M. (1998). Adoption patterns of faculty who integrate computer technology for teaching and learning in higher education. In Paper presented at world conference on educational multimedia, hypermedia and telecommunications, Freiburg, Germany.
[28]Jason Hiner., 2008. SIM''s 2008 IT Trends Survey shows businesses are turning to IT for help rather than cuts. From http://blogs.techrepublic.com.com/hiner/?p=879
[29]Khandelwal and Gottschalk. (2003) V.K. Khandelwal and P. Gottschalk, Information technology support for interorganizational knowledge transfer: An empirical study of law firms in Norway and Australia, Information Resources Management Journal 16 (1) (2003), pp. 14–23.
[30]M. Fishbein, I. Ajzenm, Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Addison-Wesley, Reading, MA, 1975.
[31]M.M. Eining, A.L. Christensen., 1991. A psycho-social model of software piracy: the development and test of a model, in: R. Dejoie, G. Fowler, D. Paradice (Eds.), Ethical Issues in Information Systems, Boyd and Fraser, Boston, MA, 1991.
[32]Mioduser. D., Nachmias. R., Lahay. O., Oren. A., 2000. Web based learning environments: Current Pedagogical and Technological State, Journal of Research on Computing in Education, 33, 1, 55-76.
[33]Pedretti, E., Mayer-Smith, J., & Woodrow, J. (1999). Teaming technology enhanced instruction in the science classroom and teacher professional development. Journal of Technology and Teacher Education, 7(2), 131–143.
[34]Pelgrum, W. J. (2001). Obstacles to the integration of ICT in education: results from a worldwide educational assessment. Computers & Education, 37, 163–178.
[35]Pelgrum, W. J. (2001). Obstacles to the integration of ICT in education: results from a worldwide educational assessment. Computers and Education, 37, 163–178.
[36]Quach, N. T. (2004, 2005). Internet and E-Learning - the case of Vietnam. Country report of Vietnam. 1-7.
[37]Quach, N. T. (2004, 2005). Internet and E-Learning - the case of Vietnam. Country report of Vietnam. 1-7.
[38]Qureshi, S. (2006). Adaptation in distributed projects: Collaborative processes in digital natives and digital immigrants. In Proceedings of the 39th annual Hawaii international conference on system sciences, HICSS ’06 (vol. 8, pp. 4–7).
[39]Rogers, 1983 E.M. Rogers, Diffusion of innovations, The Free Press, New York (1983).
[40]Santilli, S. & Beck, V. (2005). Graduate faculty perceptions of online teaching. The Quarterly Review of Distance Education, 6(2), p. 155-160
[41]Sher and Lee., 2004 P.J. Sher and V.C. Lee, Information technology as a facilitator for enhancing dynamic capabilities through knowledge management, Information and Management 41 (8) (2004), pp.
[42]Sinko, M., & Lehtinen, E. (1999). The challenge of ICT in Finnish education. Jyvaskyla, Finland: Atena.
[43]Straub, D., Keil, M., & Brenner, W. (1997). Testing the technology acceptance model across cultures: A three country study. Information & Management, 33, 1–11.
[44]T. Yu-Hui, C. Chia-Ping, C. Chia-Ren. (2007). Unmet adoption expectation as the key to e-market place failure: a case of Taiwan''s steel industry, Industrial Marketing Management 36 (8) (2007).
[45]Taylor, P. (1998). Institutional change in uncertain times: Lone ranging is not enough. Studies in Higher Education, 23, 269–278.
[46]Taylor, S., Todd, P.A., 1995. Understanding information technology usage: a test of competing models. Information Systems Research 6 (2), 144–176.
[47]TOKYO., 2000. MOET- Vietnam. Master plan for Information Technology in Education for the period 2001-2005 and Vietnam''s Educational Development Strategy and Vision through 2020. And Vietnam’s education and training development strategy till 2010. From: http://www.vietnamconsulting.com/
[48]V. Grover, The influence of information technology diffusion and business process change on perceived productivity: the IS executive’s perspective, Information & Management 34 (3), 1998, pp. 141–160.
[49]Venkatesh et al., 2003 V. Venkatesh, M.G. Morris, G.B. Davis and F.D. Davis, User acceptance of information technology: Toward a unified view, MIS Quarterly 27 (2003).
[50]Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D., 2003. User acceptance of information technology: toward a unified view. MIS Quarterly 27 (3), 425–478.
[51]Vietnam Ministry of Education and Training. The Education Development Strategic Plan for 2001-2010. Retrieved in Dec 9th, 2008 at http://en.moet.gov.vn/?page=6.1
[52]Vietnam Ministry of Education and Training. The Education Development Strategic Plan for 2001-2010. Retrieved in Dec 9th, 2008 at http://en.moet.gov.vn/?page=6.1
www.hca.org.vn/tin_tuc/hd_hoi/nam2006/thang7/vio2006/baocaotoancanh_2006.pdf
[53]Wold, H., 1982. Systems under indirect observation using PLS. In: Fornell, C. (Ed.), A Second Generation of Multivariate Analysis. Praeger, New York.
[54]Wold, H., 1975. Path Models with Latent Variables: The NIPALS approach. In: Blalock, H. (Ed.), Quantitative Sociology: International Perspectives on Mathematical and Statistical Model Building. Academic Press, New York.
[55]Wold, H., 1980. Soft modelling: intermediate between traditional model building and data analysis. Mathematical Statistics 6 (1), 333–346.
[56]Zhao, Y., & Cziko, G. A. (2001). Teacher adoption of technology: a perceptual control theory perspective. Journal of Technology and Teacher Education, 9 (1), 5–30.
Legal documents in Vietnam
[1]Circular 55/2008/CT-BGDDT on September 30, 2008 directive of the Minister Ministry of Education and Training to enhance teaching, training and application of information technology in education period 2008-2012.
[2]Decree No. 64 / 2007/ND-CP on April 10, 2007 of the Government on application of information technology in the operation of state agencies.
[3]Decision No. 698/QD-TTg on 01/6/2009 by the Prime Minister approving the master plan to develop human resources information technology by 2015 and orientation until 2020.
[4]Decision No 246/2005/QD-TTg of the Prime Minister date issued 06 Oct, 2005 the development strategy approval for information and communication technology in Vietnam to 2010 and orientations to 2020.
[5]“Master Plan for Information Technology in Education for the Period of 2001–2005” (Ministry of Education and Training, 2000), http://gauge.u-gakugei.ac.jp/apeid/apeid00/seminar/papers/Vietnam/TOKYO2000_paper.doc , and “ICT Policies of Selected Countries in the Asia-Pacific” (UNESCO, 2003), www.unesco.org/bangkok/education/ict/teaching_learning/pri_sec_edu/Viet Nam.htm.
Internet:
http://www.cio.com/enterprise/erp
http:// www.moet.edu.vn
http://www.pcworld.com.vn
http://www.ssp.com.vn
http://www.viettotal.com
http://www.itjsc.com.vn
http://www.moet.gov.vn
http://www.fbs.com.vn
http://www.3c.com.vn

 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
無相關期刊
 
* *