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研究生: 阮青松
研究生(外文): Nguyen Thanh Tung
論文名稱: Factors Affecting User’s Intention to Use Open Source ERP
論文名稱(外文): Factors Affecting User’s Intention to Use Open Source ERP
指導教授: 蕭國倫
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理系碩士班
論文出版年: 99
畢業學年度: 99
語文別: 英文
論文頁數: 76
中文關鍵詞: ERPTAMSystem qualitySystem complexityTRATBP
外文關鍵詞: ERPTAMSystem qualitySystem complexityTRATBP
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  • 點閱:15
  • 評分:*****
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In highly competitive environment, businesses need manage their business processes in order to manage their resource better. ERP is seen as a way help businesses improve their business performance, while also helping businesses manage the entire process of their business, maximize profitability. Thereby, to enhance their competitiveness in the fiercely competitive environment. However, the cost of implementing an ERP project is too large. In some cases, the ERP project is one of the largest investment project for the information technology. A new way for small and medium businesses are taking advantage of open source ERP system. There were a number of businesses deploying open source ERP in recent years. However, many people are concerned with open source ERP system this. A study to examine the factors affecting the behavior intention and their attitude to use open source ERP system needs to be studied at this time. The following thesis will focus on reviewing the factors affecting the attitudes and behavior intention to use of users for open source ERP system. Thereby, we can see the picture of the attitude or the user''s behavior intention for open source ERP system in Vietnam.
This thesis will conduct to survey based on the questionnaire. The questionnaire will be sent to leaders and staffs working in some enterprises. Data collected will be analyzed using the SPSS 17.0.
Results indicated that attitude, behavior intention of users to be deeply influenced by their perceptions. Quality systems have a positive impact to the user''s perception. However, increased quality of the system will make the complexity of the system also increases that will negative influence the perception of the user. The balance between systems quality and the system complexity needs a balance.

In highly competitive environment, businesses need manage their business processes in order to manage their resource better. ERP is seen as a way help businesses improve their business performance, while also helping businesses manage the entire process of their business, maximize profitability. Thereby, to enhance their competitiveness in the fiercely competitive environment. However, the cost of implementing an ERP project is too large. In some cases, the ERP project is one of the largest investment project for the information technology. A new way for small and medium businesses are taking advantage of open source ERP system. There were a number of businesses deploying open source ERP in recent years. However, many people are concerned with open source ERP system this. A study to examine the factors affecting the behavior intention and their attitude to use open source ERP system needs to be studied at this time. The following thesis will focus on reviewing the factors affecting the attitudes and behavior intention to use of users for open source ERP system. Thereby, we can see the picture of the attitude or the user''s behavior intention for open source ERP system in Vietnam.
This thesis will conduct to survey based on the questionnaire. The questionnaire will be sent to leaders and staffs working in some enterprises. Data collected will be analyzed using the SPSS 17.0.
Results indicated that attitude, behavior intention of users to be deeply influenced by their perceptions. Quality systems have a positive impact to the user''s perception. However, increased quality of the system will make the complexity of the system also increases that will negative influence the perception of the user. The balance between systems quality and the system complexity needs a balance.

ABSTRACT  i
ACKNOWLEDGEMENTS  iii
Table of Contents  iv
List of Tables  ix
List of Figures  x
Chapter 1: Introduction  1
1.1 Background  1
1.2 Study motivation  2
1.3 Research Question  4
1.4 Study Limited  4
1.5 Study Procedures  5
Chapter 2 Literature Review  6
2.1 Concept of ERP  6
2.2 Evolution of ERP  7
2.3 The structure of the ERP  10
2.4 Benefits of ERP  11
2.5 Model User’s acceptant open source ERP  14
2.5.1 Previous studies  14
2.5.1.1 TRA Model  14
2.5.1.2 TAM model  16
2.5.2 Factors in TAM model  17
2.5.2.1 Perceived usefulness  17
2.5.2.2 Perceived ease of use  17
2.5.2.3 Attitude  18
2.5.2.4 Behavior Intention  18
2.5.2.5 System Quality  19
2.5.2.6 System Complexity  19
2.5.2.7 Subjective Norm  20
Chapter 3 Research Methodology  21
3.1 Research Framework:  21
3.2 Hypothesis  21
3.3 Measurement activities  25
3.3.1 Perceived Usefulness  25
3.3.2 Perceived ease of use:  25
3.3.3 System quality  26
3.3.4 System Complexity  27
3.3.5 Attitude  28
3.3.6 Behavior Intention  28
3.3 Sampling Method  29
3.5 Research Method  30
3.5.1 Descriptive Statistics  30
3.5.2 Factors Analysis  30
3.5.3 Reliability analysis  31
3.5.4. Regression Analysis  31
4.1 Descriptive analysis  32
4.2 Reliability Analysis  33
4.3 Factors Analysis  34
4.4. Regression Analysis  37
4.4.1. Linear Regression Analysis for Behavior intention to use open source ERP  37
4.4.2. Linear Regression Analysis for Attitude using open source ERP  38
4.4.3. Linear Regression Analysis for Perceived usefulness  39
4.4.4. Linear Regression Analysis for Perceived ease of use  41
4.4.5. Linear Regression Analysis for System quality  42
4.5 ANOVA Analysis  44
From the results above show that at significant level of 0.05, we can recognize the ERP user experience does not affect users'' attitudes use open source ERP. However, user‘s experience affects to perceived usefulness, perceived ease of use, behavior intention.  44
Chapter 5 Research Conclusions  45
5.1 Research conclusion  45
5.2 Suggestion  48
5.3 Limited  49
References  50

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