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研究生: 阮氏金容
研究生(外文): Nguyen Thi Kim Dung
論文名稱: E-business Maturity in Public Sector and Businesses in Nam Dinh
論文名稱(外文): E-business Maturity in Public Sector and Businesses in Nam Dinh
指導教授: 張興亞
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理系碩士班
論文出版年: 99
畢業學年度: 99
語文別: 英文
論文頁數: 64
中文關鍵詞: E-commercepublic sectorbusiness sectorNam dinh province
外文關鍵詞: E-commercepublic sectorbusiness sectorNam dinh province
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E-Commerce has been penetrating Vietnam’s economy aggressively these days as the country experiences sustainable growth in the past decade.  Along this line, multiple efforts have been made to reform the public sector so that it can cope with the heat of a growing economy and grow in line with the booming business sector. For the past decade, much has been done to reform the public sector, in which, E-commerce is a must have initiative. A questions most scholar would raise is what is the return on investment for these reform efforts and what stage are the public sector in Vietnam at now, considering those investments. In this research I will use the Stage of Growth Model to evaluate the level of maturity in E-business in both Public sector and businesses. This effort seeks to: 1) Understand the comparative position that the Public Sector in Nam Dinh are at now. 2) Compare the status of maturity of businesses and Public Sector in Nam Dinh.

E-Commerce has been penetrating Vietnam’s economy aggressively these days as the country experiences sustainable growth in the past decade.  Along this line, multiple efforts have been made to reform the public sector so that it can cope with the heat of a growing economy and grow in line with the booming business sector. For the past decade, much has been done to reform the public sector, in which, E-commerce is a must have initiative. A questions most scholar would raise is what is the return on investment for these reform efforts and what stage are the public sector in Vietnam at now, considering those investments. In this research I will use the Stage of Growth Model to evaluate the level of maturity in E-business in both Public sector and businesses. This effort seeks to: 1) Understand the comparative position that the Public Sector in Nam Dinh are at now. 2) Compare the status of maturity of businesses and Public Sector in Nam Dinh.

ABSTRACT  i
ACKNOWLEDGEMENTS  ii
TABLE OF CONTENT  iii
LIST OF TABLES  v
LIST OF FIGURES  vi
Chapter 1  Introduction  1
1.1.  Research Background  1
1.2  Statement of Problem  2
1.3  Research purpose  4
Chapter 2 Literature Review  7
2.1. Administration reform in Vietnam and the platform for E-government  7
2.2. Nam Dinh’s premise for E-business adoption  15
Chapter 3 Research Methodology  21
3.1. Methodology  21
3.2. Research Model  22
3.3. Data collection  25
3.5. Possible Limitations  27
Chapter 4 Research Results  29
4.1. Sample Description  29
4.2. Data analysis  31
4.2.1.  Data analysis methodology  31
4.2.2. Public sector in Nam Dinh to be more mature in E-business compared to businesses  32
4.2.3. Stage of Growth in terms of Strategy  34
4.2.4. Stage of Growth in terms of ICT infrastructure  38
4.2.5. Stage of Growth in terms of Staff’s IT skills  39
4.2.6. Stage of Growth in terms of Business Processes  40
Chapter 5 Research Conclusion  42
5.1. Findings and Contribution  42
5.2. Implications  43
5.3. Limitation  44
5.4. Future Studies  45
REFERENCE  46
APPENDIX 1  48

1.Adi Prananto, Judy McKay and Peter Marshall, (2004), Lesson learned from analyzing e-business progression using stage model in small and medium enterprises.
2.Crawford, J. (2001): Project Management Maturity Model. Marcel Dekker, New York
3.George Xirogiannis and , Michael Glykas , (2007), Intelligent Modeling of E-business Maturity
4.Martin Painter, Department of Public and Social Administration, City University of Hong Kong, Kowloon, Hong Kong SAR, China (2002) - Public administration reform in Vietnam: problems and prospects
5.Ministry of Home Affairs of the Socialist Republic of Vietnam, Website:http://caicachhanhchinh.gov.vn/
6.Nguyen Tuyen Thanh and Nguyen Thi Hai Thanh, (2006). Vietnam E-government Symposium  - Toward a better life for Citizen– Grounding E-government
7.Prananto, A., McKay, J. and Marshall, P. (2001): Frameworks to support e-business growth strategy. In Proceedings of the 9th ECIS, June, Bled.
8.Ramiro Moreira Goncalves, Sonia Sousa Santos and Elisabete Paulo Morais (2010), E-business maturity and information technology in Portugese SMEs.
9.Rudberg, M., Klingberg, N. & Kronhamn, K. (2002). Collaborative supply chain planning using electronic marketplaces. Integrated Manufacturing Systems, Vol. 13, No. 8
10.Toshio Obi and Nguyen Thi Thanh Hai,(2010). E-Government Project Implementation: Insight from Interviews in Vietnam. Journal of Asia – Pacific Studies (Waseda University) No. 14
11.United Nations, Division for Public Administration and Management Development, Department of Economics and Social Affairs (2004) – The Socialist Republic of Vietnam, Public Administration, Country Profile
12.VietnamNet (2007) – Vietnam’s e-Government ranking soars Website: http://english.vietnamnet.vn/tech/2007/08/731769/
13.Yong Hu, Jinghua Xiao, JiaFeng Pang and Kang Xie, (2005)
14.Zumpe, Sabine and Ihme, Diana. Information Systems Maturity in E-Business Organizations.

 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
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