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研究生: 鍾文祥
研究生(外文): Wen-Hsing Chung
論文名稱: 知識管理、組織學習、組織文化與組織績效關係之研究-以海軍戰場環境資訊部門為例
論文名稱(外文): A Study on the Relationships among Knowledge Management, anizational Learning, Organizational Culture, and the Organizational Performance-An Example of the Naval Battlefield Environmental Information Unit
指導教授: 溫嘉榮
指導教授(外文): Jia-Rong Wen
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理研究所
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 91
中文關鍵詞: 知識管理組織學習組織文化組織績效高科技軍種文化績效人員高科技軍種文化績效人員
外文關鍵詞: Information ManagementKnowledge ManagementOrganizational CultureOrganizational LearningOrganizational Performance.knowledgeknowledge
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本文主要探討的是在海軍戰場環境資訊部門的知識管理機制,海軍為高科技軍種,戰場情況瞬息萬變,不論是空中、水面及水下之作戰環境均受氣象、海洋等自然環境因素之影響,爲有效保障海軍之各項武器、裝備及人員安全,身為戰場環境資訊部門必須能有效、正確提供相關資訊情報。
    由於個案組織目前未有效運用知識管理來提升組織之績效。本文的研究期望在探討「知識管理」、「組織學習」、「組織文化」對「組織績效」之關係與影響,以期有效的運用知識管理的方法,透過知識創造、知識分享、知識累積、知識運用等的過程,將組織效率發揮到最大,在近年國防組織不断精減下,能夠提昇組織的各個層級之效能,提供組織成員更容易地獲取有用的知識,發揮最佳之戰力。
What the army stressed is the efficiency of the unit, and benefits the combined operation of the army. In the 21st century, knowledge management plays a critical role to win in the battlefield. The naval battlefield environmental information unit must combine, manage the member's professional knowledge and skill effectively, so that could produce navy's fighting capacity and improve the performance effectively.
  This study discussed relationship among Knowledge Management, Organizational Culture, Organizational Learning, and the Organizational Performance in the naval battlefield environmental information unit. The purpose of military organization to execute knowledge management is different in enterprise. This study discussed how to execute knowledge management, and how to accomplish the goal of organizational learning, and form the organizational culture.
中文摘要--------------------------------------i
英文摘要--------------------------------------ii
目錄------------------------------------------iii
表目錄----------------------------------------iv
圖目錄----------------------------------------v
第一章緒論-------------------------------------1
第一節研究背景----------------------------------1
第二節研究動機----------------------------------2
第三節研究目的----------------------------------3
第四節研究範圍及限制-----------------------------3
第五節名詞解釋----------------------------------4
第二章文獻探討----------------------------------7
第一節知識管理----------------------------------7
第二節組織學習----------------------------------20
第三節組織文化----------------------------------26
第四節組織績效----------------------------------37
第五節各構面間之關係-----------------------------39
第三章研究方法----------------------------------43
第一節研究架構----------------------------------43
第二節研究假說----------------------------------44
第三節研究變數及操作型定義------------------------47
第四節研究設計----------------------------------52
第五節資料分析方法-------------------------------53
第六節研究變項之因素分析--------------------------54
第七節研究變項之信度與效度檢定---------------------62
第四章資料分析-----------------------------------65
第一節樣本結構分析--------------------------------65
第二節知識管理、組織學習、組織文化及組織績效等研究變項之敘述性分析---67
第三節性別、婚姻、職類、工作類別、年齡、教育程度及服務年資等之人口統計變項對組織績效之分析------71
第四節知識管理、組織學習、組織文化及組織績效等各變項之相關分析-------74
第五節知識管理、組織學習、組織文化及組織績效各變項之迴歸分析---------75
第六節驗證假說----------------------------------78
第五章結論--------------------------------------80
第一節研究發現-----------------------------------80
第二節結論---------------------------------------82
第三節建議---------------------------------------83
參考文獻-----------------------------------------85
附錄-問卷----------------------------------------89
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