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研究生: 潘氏河林
研究生(外文): Thi Ha Lam Phan
論文名稱(外文): An Empirical Study on Factors Affecting Knowledge Sharing Intention in Vietnam
指導教授: 唐國銘
指導教授(外文): Gow Ming Dong
學位類別: 碩士
校院名稱: 樹德科技大學
系所名稱: 資訊管理系碩士班
論文出版年: 2010
畢業學年度: 98
語文別: 英文
論文頁數: 97
外文關鍵詞: KeywordsKnowledge sharingknowledge sharing intentionanticipated extrinsic rewardreciprocal relationshipsense of self-worthorganization-based self-esteem.
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The economics transfers gradually from matter-based to knowledge-based. The winners are those who have such strong, innovative and creative knowledge. To get the best results from the knowledge each one has, the knowledge management is required. In knowledge management knowledge sharing plays an important role in the successful implementation in any organizations. However, individuals will not share their knowledge in any circumstances. They have their own reasons to do so. In some cases the organization has not had the suitable ways to encourage the members to share knowledge, and there still exists some barriers that become obstacles for the occurring of sharing knowledge activity.

Therefore, the purpose of this study is to deep understand some critical elements affecting on knowledge sharing intention among the employees, especially, in some selected organizations in Vietnam and find out which factors affect the most on the intention to share knowledge. This study was based on TRA model as the foundation of the research model. This is a quantitative research, with almost the data were collected from staffs in some multinational companies in Vietnam, especially Hyosung, a Korean invested company in Vietnam. We used the SPSS and PLS software to demonstrate the relationships among those components in our model. The hypothesis was then validated empirically with SPSS to test if the empirical data supported the proposed hypotheses.

From the data analysis result, there are four factors which are significant: anticipated extrinsic reward, anticipated reciprocal relationship, sense of self-worth attitude and organizational climate, however, organization based self-esteem is not significant. After all of the analysis processes, at last, the suitable model of factors that affect knowledge sharing intention among employees in Vietnam was built up.





Table of Contents
Abstract  i
Acknowledgment  iii
Table of Contents  iv
List of Table  vi
List of Figures  vii
Chapter 1 Introduction    1
1.1.    Research Background  1
1.2.    Research Motivation  2
1.3.    Research Questions  6
Chapter 2 Literature Review  8
2.1.    Knowledge      8
2.2.    Knowledge Management  11
2.3.  Knowledge Sharing  13
2.4.  Theory of Reasoned Action (TRA)  15
2.5.  Motivational Beliefs  17
2.6.  Attitude toward Knowledge Sharing  27
2.7.  Intention to Share Knowledge  29
Chapter 3 Research Methodology  31
3.1.  Research framework and Hypotheses  31
3.2.  Research Purpose  36
3.3.  Research Approach  36
3.4.  Research Strategy  37
3.5.  Sample Selection Methods  38
3.6.  Measurement Methods  39
3.7.  Data Analysis Methods  40
Chapter 4 Data Analysis  44
4.1.  Data description  44
4.2.  Measurement reliability  51
4.3.  Factor analysis  51
4.3.1.  Convergent validity  52
4.3.2.  Discriminant validity  57
4.4.  Analysis of Constructs and Hypothesis Tests  57
Chapter 5 Discussions and Conclusions  62
5.1.  Findings      62
5.2.  Implications    67
5.2.1.  Theoretical implications  67
5.2.2.  Managerial implications  70
5.3.  Contributions  71
5.4.  Limitations of the study  72
5.5.  Implications for Further Research  73
5.6.  Conclusion and suggestions  73
References  76
Appendix A  Definitions of the constructs  85
Appendix B  Questionnaire in English  86
Appendix C  Questionnaire in Vietnamese  90




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