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Please use this identifier to cite or link to this item: http://ir.lib.stu.edu.tw:80/ir/handle/310903100/1833

Title: A study on Vietnam Customs Information System Based on the IS Success Model
A study on Vietnam Customs Information System Based on the IS Success Model
Authors: 高氏瓊如
Cao Thi Quynh Nhu
Contributors: Teresa L. Ju
資訊管理研究所
Keywords: Information system;IS Success Model;Customs;Customs modernization;information quality;system quality
Date: 2008
Issue Date: 2011-05-26 11:06:15 (UTC+8)
Publisher: 高雄市:[樹德科技大學資訊管理研究所]
Abstract: Customs modernization process is a part of the trade facilitation and economic improvement. In 2004, Vietnam Government has established “Customs Modernization Project” with two stages to speed up the Customs administration’s capacity. In this research, we study Vietnam Customs Information System (VCIS) to find out the efficiency and effectivenes of the newly developed system. This reasearch based on the IS Success Model (DeLone and McLean, 1992) for investigating the individual impact in using the VCIS. The model theorizes that two components (i.e., system quality, information quality) affect users’ satisfaction and actual use. We also argue that actual use and user satisfaction influence individual impact for using VCIS. The hypothesized model was validated empirically using data collected from 220 users of VCIS in the General Department of Vietnam Customs (GDVC).
Appears in Collections:[資訊管理系(所)] 博碩士論文

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