The Impact of Users' Perceived Threats on ERP System Success

Please use this identifier to cite or link to this item: http://ir.lib.stu.edu.tw:80/ir/handle/310903100/1832

Title:	The Impact of Users' Perceived Threats on ERP System Success
Authors:	阮春芳 Nguyen Xuan Phuong
Contributors:	蕭銘雄資訊管理研究所
Keywords:	Enterprise Resource Planning (ERP);user resistance;perceived threats
Date:	2009
Issue Date:	2011-05-26 11:06:15 (UTC+8)
Publisher:	高雄市:[樹德科技大學資訊管理研究所]
Abstract:	In the globalization competition, Enterprise Resource Planning (ERP) appears to be the base requirement for replacing legacy systems, simplifying and standardizing systems, improving interactions with suppliers and customers, gaining strategic advantage, or linking to global activities… However, bearing high failure rate, it is important to examine the failure factors. Users’ perceived threats have long been recorded as a serious cause of Information Systems (IS) failures. The literature review proposed that user’s perceived threats’ impact on ERP systems success may even more severe. Using the famous DeLone and McLean Information System Success Model and questionnaire email survey, this paper intends to examine the effect of perceived threats on ERP systems success. The result supports the hypotheses that users’ perceived threats may have negative effects quite equally on all the aspects of the success of ERP implementation projects, including system quality, information quality, service quality, user satisfaction and net benefits. Managers, implementers, consultants and all relevant parties may need to notice the fact and may have good prevention and solving methods.
Appears in Collections:	[資訊管理系(所)] 博碩士論文

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